It’s been five years since I last posted on Raychelle Writes. Five years of living through a pandemic, supporting my daughter Halima as she earned both her degrees at the University of Texas at Austin, and quietly reshaping my own professional direction.
During that time, I worked as a CRM onboarding coach at Progressive Insurance, helping new hires make sense of complex systems and customer‑focused workflows. It reminded me of something I’ve always known: I’m at my best when I’m teaching, guiding, solving problems, and creating clarity for others. Decades of business experience have taught me how people learn on the job, how organizations grow, and how to support success.
Instructional design gives me new tools to support that path: better ways to structure information, deeper insight into adult learning, and the ability to build experiences that help people grow. It’s an expansion, not a reinvention.
And that brings me back here. Raychelle Writes has always been a home for author interviews and reflections on my writing journey. Writing is still central to who I am - I've been told that I speak in paragraphs. Now, I’m weaving in the next chapter — how learning, teaching, and design intersect with storytelling.
I’ll be sharing pieces of my career journey, glimpses into the projects I’m building, and thoughts on how writing continues to shape the way I teach and design learning. I've also read a few books that I'll be reviewing, and I'm looking forward to catching up with some of my author friends.
It feels good to return. It feels right to evolve. And it feels timely to share how my path is widening in ways that honor both my experience and my future. If you want to check out some of my completed projects, visit my portfolio site at RaychelleMuhammad.com.
Keep your pen to the paper. Inspiration is everywhere...
— Raychelle
